TERMS & CONDITIONS OF COACHING PARTICIPATION

TERMS OF PARTICIPATION

​Please READ carefully. By purchasing this product, the following Terms and Conditions are entered into by The Light Coach, LLC (“Company”, “we”, or “us”) and you (“Client” or “You”), agree to the following terms stated herein.

SERVICE

The Light Coach LLC agrees to provide individual and/or group coaching as dependent upon purchased product. As a condition of participating in a Personalized Session or Group Coaching Session, you agree to be bound by and to abide by all policies and procedures set out in this Agreement, including those incorporated by reference.

As part of Coaching, the Company shall provide the following to Client:

A Calendar with Links to Live Coaching Session(s): Client agrees not to share link(s) with anyone who has not paid for the Personalized or Group Group Coaching Session(s).

A Password Protected Program Area: The Company shall maintain a Program Area that may include video replays, templates, worksheets, and other support information. You shall have access to this Program Area for as long as you are a paying member. In the event that Company intends to close the Program Area, it shall provide clients with a 30 day notice.

DISCLAIMER

The Company’s Terms of Use, Privacy Policy, and Disclaimer are hereby incorporated by reference into this agreement. Except as modified by this Agreement, each of those agreements and policies shall apply fully to your participation in Coaching.

Client understands Stephanie Hibbert is not a licensed therapist, psychotherapist, or doctor. Client understands that Stephanie has not promised, shall not be obligated to, and will not; (1) provide mental health counseling (2) be responsible for actions made by Client while participating in Coaching; Client understands that a relationship does not exist between the parties after the conclusion of participation in Coaching. If the Parties continue their relationship, a separate agreement will be entered into.

These Coaching sessions provide information and support only, and do not provide any financial, medical, or psychological services or advice. Your level of success in attaining the results claimed in our materials depends on the time you devote to the strategies, ideas, and techniques mentioned. Since these factors differ according to individuals, we cannot guarantee your success. Nor are we responsible for any of your actions at any time. 

METHODS OF PAYMENT

In consideration of Your access to Coaching, You agree to pay the following fees:

You may choose to pay a monthly subscription for access to Group Coaching Session(s). 

You may also choose to pay a one time payment for access to Personalized Coaching Session(s).

These fees are nonrefundable.

CANCELATION/REFUND POLICY

Personalized Coaching: Client may reschedule or cancel a personalized coaching session with at least 12 hours notice before a session to retain their session credit. If Client cancels or reschedules within 12 hours of scheduled session, or does not participate in the session, they will forfeit the session credit.

Group Coaching: Client may cancel Group Coaching subscription at any time with no additional cost. Client will not be refunded for the current month but charges will be canceled starting the next billing cycle.

If Client cancels Group Coaching subscription, they will be allowed to re-enroll as far as enrollment is open.  Enrollment availability and prices for Group Coaching are subject to change. As such, there are no price match guarantees for Clients who cancel their subscription and choose to re-enroll at a later date. Any time-bound benefits will also reset if enrollment is canceled and will not be reinstated if Client re-enrolls at a later date.

In the event that Coach cancels a session, a compensatory session or an offering of equal value (as determined by Coach) will be offered to Client.

There are no refunds for Personalized or Group Coaching Sessions. All refunds are discretionary as determined by The Light Coach, LLC.

If you have any questions or problems, please let us know by contacting Stephanie directly: [email protected]

TERMS OF USE

All content provided during session is property of The Light Coach, LLC and/or our affiliates or licensors, and is protected by copyright, trademark, and other intellectual property laws. You may use this course and its materials for your own personal use only.

You may not republish, reproduce, duplicate, copy, sell, display, distribute to friends, family, or any other third party, or use any material from Coaching for commercial purposes, or in any way that earns you or any third party money. Any unauthorized use of any course materials will constitute infringement of our rights.  

CONFIDENTIALITY

The Company respects the privacy of its clients and will not disclose any personal information You provide except as set forth in this Agreement. Occasionally, stories shared during Coaching may be used by Company, but Client will remain anonymous. If Client does not want stories to be shared, Client may submit a written request  to [email protected] to be exempt.

If Client wishes to not share their name or face to the group, Client is responsible to rename themselves and keep their video camera off. Otherwise, Company has the right to record session that include Client's name and any visuals they share and use as part of the replays in Group Coaching and other materials.

As a condition of participating in Group Coaching, you hereby agree to respect the privacy of other Group Coaching participants and to respect the Company’s confidential information.

Specifically, you shall not share any information provided by other Group Coaching participants outside of the bounds of the Group Coaching unless you receive express written permission from such other participants to share the information. This includes agreeing not to take your own pictures or recordings of Group Coaching session.

To be allowed to participate in a Group Coaching session, Client agrees to be in a private area or wear headphones during session to protect the information shared during session.

If Coach or another Group Coaching Program Participant ever says or does anything that upsets or offends Client, conflicts with Client’s religion or moral principles, or otherwise does not feel right to Client, it is Client's responsibility to bring it  to Coach’s attention so that the issue can be resolved. 

Open, honest, real, and trusting communication is key in any coaching relationship; however, when most communications take place via written communications and video conference, it is easy to have misunderstandings and miscommunications, as both parties often cannot see each other’s body language, facial expressions, etc. Accordingly, the parties acknowledge that in order to maximize the benefits of the Group Coaching, they commit to give one another and other participants a reasonable amount of grace and will promptly ask for clarification should there be any perceived offenses.

NO TRANSFER OF INTELLECTUAL PROPERTY

All content included as part of the Coaching, such as text, graphics, logos, images, as well as the compilation thereof is the property of the Company or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights.

The Company name, the Company logo, the Company slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans in the Program are the trademarks of their respective owners.

Your participation in Coaching does not result in a transfer of any intellectual property to You, and, as a condition of participation in the Coaching, You agree to observe and abide by all copyright and other intellectual property protection.

FORCE MAJEURE

The Company shall not be liable or responsible to You, nor be deemed to have defaulted or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of the Company including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion, or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, lock-outs, strikes or other labor disputes (whether or not relating to either party's workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

SEVERABILITY/WAIVER

If any term or provision of this Agreement is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability shall not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction.

MODIFICATION

Company may modify terms of this agreement at any time. All modifications shall be posted on the The Light Coach website and purchasers shall be notified.

TERMINATION

The Company reserves the right, in its sole discretion, to terminate your access to Coaching and the related services or any portion thereof at any time, if You become disruptive to the Company or other Group Coaching participants, if You fail to follow the Coaching guidelines, or if You otherwise violate this Agreement. You shall not be entitled to a refund of any portion of the fees and shall not be excused from any remaining payments under a payment plan in the event of such termination.

RESOLUTION OF DISPUTES

You hereby expressly waive any and all claims you may have, now or in the future, arising out of or relating to Coaching. To the extent that you attempt to assert any such claim, you hereby expressly agree to present such claim only in the state or federal courts that are geographically nearest to Dallas, TX.

 

If you do not understand or agree with any of these conditions, please do not purchase this material. If you require further clarification, please contact [email protected]

© The Light Coach, LLC.